What is Cloud Dialer?
A cloud-based outbound dialer automates your outbound calling method by hosting dialing processes on the cloud. It eliminates the need to set up an in-house dialer while saving agents’ time and improving your call connect rate.
Cloud computing is the on-demand availability of computer system resources, especially data storage and computing power, without direct active management by the user. Large clouds frequently have functions distributed over multiple locations, each position being a data center.